FAQs
The Basics
When we complete your order, you will receive an email telling you so. This is where we process your shipping label.
You can track your order at UPS.com/track, select track by reference number, and provide your 4 digit order number and the zip code where you are having it delivered.
Occasionally, the labels are created and order completed email sent one or two days before a truck is available to pick up your shipment. Just check back for any update.
If a part of your order is backordered, we may send the rest of your order and create a shipping label for the backordered product. These will go out as soon as the product is available. Lok for notes on the invoice included in your shipment for ETAs.
